You have encountered an unexpected PLSQL Error, Please contact System Administrator
Enable FND Debug using followin profile options:
FND: Debug Log Enabled Yes
FND: Debug Log Filename <empty>
FND: Debug Log Level STATEMENT
FND: Debug Log Mode Asynchronous with Cross-Tier Sequencing
FND: Debug Log Module %
2. Run the following SQL and and write down this number
SQL> select max(log_sequence) from fnd_log_messages;
3. Reproduce the issue and run the following SQL again to get the relevant information:
SQL> select * from fnd_log_messages where log_sequence > NUMBER_IDENTIFIED_BEFORE_IN_SQL_STATEMENT_AT_STEP_2 order by log_sequence;
Verify in the fnd_log_messages, you can see the following:
106500495|fnd.plsql.oid.fnd_ldap_wrapper.create_user: |ORA-31202: DBMS_LDAP: LDAP client/server error: Invalid credentials|
106500496|fnd.plsql.oid.fnd_ldap_wrapper.create_user: |l_err_code :FND_SSO_UNEXP_ERROR, l_tmp_str :ORA-31202: DBMS_LDAP: LDAP client/server error: Invalid credentials|
106500497|fnd.plsql.APP_EXCEPTION.RAISE_EXCEPTION.dict_auto_log|Unabled to call fnd_ldap_wrapper.create_user due to the following reason:
An unexpected error occurred. Please contact your System Administrator. (USER_NAME=SHARMAJ1)|
If this is the case, then during cloing, DBAs must have screwed up OID registration from your live system.
Do a fresh registration using txkrun.pl:
SQL> delete from fnd_user_preferences where user_name='#INTERNAL'
$FND_TOP/bin/txkrun.pl -script=SetSSOReg -registerinstance=yes
$FND_TOP/bin/txkrun.pl -script=SetSSOReg -registeroid=yes -provisiontype=3
Enable FND Debug using followin profile options:
FND: Debug Log Enabled Yes
FND: Debug Log Filename <empty>
FND: Debug Log Level STATEMENT
FND: Debug Log Mode Asynchronous with Cross-Tier Sequencing
FND: Debug Log Module %
2. Run the following SQL and and write down this number
SQL> select max(log_sequence) from fnd_log_messages;
3. Reproduce the issue and run the following SQL again to get the relevant information:
SQL> select * from fnd_log_messages where log_sequence > NUMBER_IDENTIFIED_BEFORE_IN_SQL_STATEMENT_AT_STEP_2 order by log_sequence;
Verify in the fnd_log_messages, you can see the following:
106500495|fnd.plsql.oid.fnd_ldap_wrapper.create_user: |ORA-31202: DBMS_LDAP: LDAP client/server error: Invalid credentials|
106500496|fnd.plsql.oid.fnd_ldap_wrapper.create_user: |l_err_code :FND_SSO_UNEXP_ERROR, l_tmp_str :ORA-31202: DBMS_LDAP: LDAP client/server error: Invalid credentials|
106500497|fnd.plsql.APP_EXCEPTION.RAISE_EXCEPTION.dict_auto_log|Unabled to call fnd_ldap_wrapper.create_user due to the following reason:
An unexpected error occurred. Please contact your System Administrator. (USER_NAME=SHARMAJ1)|
If this is the case, then during cloing, DBAs must have screwed up OID registration from your live system.
Do a fresh registration using txkrun.pl:
SQL> delete from fnd_user_preferences where user_name='#INTERNAL'
$FND_TOP/bin/txkrun.pl -script=SetSSOReg -registerinstance=yes
$FND_TOP/bin/txkrun.pl -script=SetSSOReg -registeroid=yes -provisiontype=3
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