In case it's not possible to determine the exact document name of the OAF page failing the following method can be used. The caveat of this method however is that during the change of profile option mentioned this makes *all* personalizations will be disabled so will also affect other pages. So only to be used on TEST environment or during maintenance window for PROD environment.
Update the Profile Option: "Disable Self-Service Personal" = YES
This can be set at SITE and APPLICATION level
Navigate to the OAF page personalized(may be done using another user). It should now open since personalizations are not taken into account. Depending on the situation you have following options:
Cause of the failure is known (e.g. last change made)
Revert the personalization step causing the problem
Apply the changes
Cause of the failure is unknown
Click pencil "Manage Personalizations"
Now Deactivate or Delete the personalization document
The difference between Deactivate and Delete is that in the case of Deactivating the personalization document in the MDS repository is not removed, while this is the case for Delete. Especially when there are multiple personalization documents, but it's not clear which causes the problem the 'Deactivate' allows these to be tested individually without the need to reload or recreate the personalization documents.
After fixing the problem: "Disable Self-Service Personal" = NO (for the level it was set to YES)
Update the Profile Option: "Disable Self-Service Personal" = YES
This can be set at SITE and APPLICATION level
Navigate to the OAF page personalized(may be done using another user). It should now open since personalizations are not taken into account. Depending on the situation you have following options:
Cause of the failure is known (e.g. last change made)
Revert the personalization step causing the problem
Apply the changes
Cause of the failure is unknown
Click pencil "Manage Personalizations"
Now Deactivate or Delete the personalization document
The difference between Deactivate and Delete is that in the case of Deactivating the personalization document in the MDS repository is not removed, while this is the case for Delete. Especially when there are multiple personalization documents, but it's not clear which causes the problem the 'Deactivate' allows these to be tested individually without the need to reload or recreate the personalization documents.
After fixing the problem: "Disable Self-Service Personal" = NO (for the level it was set to YES)
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