Sunday 4 August 2013

You have encountered an unexpected PLSQL Error, Please contact System Administrator

You have encountered an unexpected PLSQL Error, Please contact System Administrator

Justification: Cloning has de-registered the EBS instance from OID, and that is the reason, Autolink of user from EBStoOID is not happening.

If you manually update the user with the GUID information, single sign-on is working fine.

When enabled FND Debug, in fnd_log_messages I noticed the following:

106500486|fnd.plsql.oid.fnd_ldap_util.get_oid_session: |ORA-31202: DBMS_LDAP: LDAP client/server error: Invalid credentials|
106500487|fnd.plsql.oid.fnd_ldap_util.c_get_oid_session: |ORA-31202: DBMS_LDAP: LDAP client/server error: Invalid credentials|
106500488|fnd.plsql.oid.fnd_oid_plug.get_realm_dn: |END ->ORA-31202: DBMS_LDAP: LDAP client/server error: Invalid credentials|
106500489|fnd.plsql.oid.fnd_ldap_wrapper.create_user: |ORA-31202: DBMS_LDAP: LDAP client/server error: Invalid credentials|

**** This happened during one of my GOLIVE and during the cutover we window we had the cloning of production is also involved...

**** Solution is straight forward... OID component has been deregistered during the cloning process...

Register using following command:
$FND_TOP/bin/txkrun.pl -script=SetSSOReg -registeroid=yes -provisiontype=4

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